Roadside Assistance

Roadside Assistance in Eugene, Oregon

Downtown Auto Center, in Eugene, Oregon, provides roadside assistance to all customers who have spent $25 or more on any auto repair or vehicle maintenance including oil changes. 24 hours a day, 365 days a year, we’ve got you covered if you find yourself needing assistance on the side of the road.

Downtown Auto Center provides roadside assistance for the following incidents:

  • flat tire
  • lost keys & lockouts
  • empty fuel tanks
  • dead batteries
  • towing
Eugene, Oregon - Roadside Assistance

Roadside Service Benefits & Limitations

The Program benefit is limited to the reimbursement of two (2) roadside assistance incidents for any covered services per Coverage Period per Covered Vehicle, up to a maximum eligible reimbursement amount of seventy-five ($75.00 USD) dollars per disablement (the "Benefit Limit”). Coverage period covers two roadside assistance incidents in the 365 day (1 year) cycle.

How to Receive Roadside Assistance Services

If you are in need of roadside assistance, call the 24-Hour Rescue Hotline at 1-866-588-0728 (option 2). The roadside assistance administrator will coordinate the dispatch for you. A valid credit card is required to arrange the dispatch. You will be reimbursed for covered services up to the Benefit Limit (above) upon our receipt of your complete request for reimbursement.

How to Receive Reimbursement for Roadside Services

1) Download the and complete the Roadside Assistance Reimbursement Request

2) You have three options to submit your Roadside Assistance Reimbursement Request

  • by fax to 866-924-3668
  • by email to mechclaims@sonsio.com
  • by regular mail TECHNET Customer Care, P.O. Box 17659, Golden, CO 80402

If the Roadside Assistance Provider does not provide a service receipt, click here to download, print, and complete a reimbursement claim form and submit in substitution of invoice. Deliver by one of the three options above.

Include our toll-free Roadside Assistance phone number (866-588-0728) in your cell phone to access the ToYourRescue™ Roadside Assistance program dispatch anytime day or night 24/7.

Roadside Assistance Terms and Conditions

Download the full terms and conditions of the ToYourRescue™ Roadside Assistance Program provided by Downtown Auto Center, in Eugene, Oregon.