Brian is the definition of a professional who does the right thing. I took my VW to him for the year that I lived in Eugene and felt good that he was looking after my car. Before I left, there was an issue after having an oil change. My car was literally on the towing dolly to head out of town and I called him with my concern. He drove to my house with his mechanic and they checked it out. The long and short of it was that Brian found a shop in the new city I was moving to and spoke with them about the issue I'd be bringing it in for. He took care of everything. For that reason, I'll recommend him to all my VW owning friends who still remain in Eugene. Thanks, Brian!