Eugene Auto Repair

197 reviews
Hours of Operation:Mon - Fri: 8:00 AM - 5:30 PM
(541) 579-2282
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5

Great Service! This was my first time at Downtown Auto Repair. The previous auto shop I had been doing business with for several years, unexpectedly went out of business and I needed to find a new place fast as my car needed immediate attention. I went in without an appointment and they were more than happy to help me. Since I had to go into work that day, they ordered a Lyft to drive me to work and then to pick me up after work. The person behind the counter Wes, was very friendly and cheerful. They fixed the issue that I went in there for but told me my car needed more work done. I knew that I had neglected some issues with my car, so I will be bringing it back for more work next week since they had to order a part and couldn't do it the same day. Wes was very helpful in explaining what my car needed done. I am happy to have found a new mechanic so fast.

5

Great communication with some friendly and knowledgeable professionals. We're happy to have our car back in brand new shape. We are happy to recommend Downtown Automotive to everyone.

4

5

So friendly, fast , good communication with me the whole way through!! So happy I found them

5

Hello everyone My name is Julia. My team and I support early-stage startups. If you are looking for resources to launch or scale your project tell us about your idea. We are open to considering interesting proposals. Text me on Whatsapp for quick communication

1

Charged $1000 to do a brake job they did not have the equipment to properly complete. They could not fix it due to their own inability to bleed the brakes (a standard procedure). Took several extra days beyond what they had stated because they couldn't finish the job, but we were still charged despite not completing the work. I would NEVER consider working with them again. If they did not have the tool they needed, they should not have taken the job, and they should not have expected so much money to fail.

5

Thank you for your fantastic 5-star rating, Trish! It's great to hear that you had such a positive experience with us. We strive to provide excellent service to all of our customers and we're glad that we hit the mark with you. If you have any further questions or need assistance, please don't hesitate to reach out.

- Downtown Automotive Center
5

Thank you, Dan, for your fantastic 5-star rating! We are thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again soon.

- Downtown Automotive Center
5

Thank you, Maureen, for your 5-star rating! We're thrilled to hear that you had a great experience with us. If you have any further feedback or questions, please don't hesitate to reach out. We look forward to serving you again soon!

- Downtown Automotive Center
5

What a great experience Brian was very helpful and showed me how bad my two front tires were and also my brakes were bad!

Thank you for taking the time to write this wonderful review, Jessica! Your satisfaction is our top priority, and we look forward to serving you again in the future!

- Downtown Automotive Center
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