My husband and I were in Eugene visiting our daughter on vacation and we were leaving a restaurant and our vehicle would not go in reverse. We made many calls to different places trying to get our vehicle in trying to find out how much it would cost. We looked in to two other local mechanics who said we needed a new transmission. We were quoted $4,000 at one place, $3,600 at another place. Then we called Downtown Automotive Center and drove our vehicle (as it would still drive, but would t go into reverse) and we spoke with Luis the service technician who you could tell knew what he was talking about. He said we didn’t need a new transmission, just a part that makes the car go into reverse and second gear. The owner, Brian spoke with us and he quoted us $1400 for the parts and work to be done. They got our vehicle in and we had it back within 48 hours, which the other places said would take 4 to 6 days to complete. Honest, great people here. Easily could have taken advantage of out of town people, but instead they fixed just what the problem was. More business need to have service like this. Anyone in Eugene, I highly recommend these folks. Now we are back on the road safely. Thanks again Brian and Luis!