Eugene Auto Repair

188 reviews
Hours of Operation:Mon - Fri: 8:00 AM - 5:30 PM
(541) 579-2282
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5

What a great experience Brian was very helpful and showed me how bad my two front tires were and also my brakes were bad!

Thank you for taking the time to write this wonderful review, Jessica! Your satisfaction is our top priority, and we look forward to serving you again in the future!

- Downtown Automotive Center
4

The staff at the auto repair shop were extremely nice and friendly. They thoroughly examined my entire car and even provided a complimentary Lyft ride to and from the shop, which I really appreciated. However, my only concern is with their pricing structure. I feel it could be more flexible. It would be helpful if they offered a quick diagnostic option at a minimal charge, rather than requiring a full inspection at a higher cost just to identify the issue.

Thank you Haris for your feedback. We're glad you enjoyed our service and amenities. We understand your concern regarding pricing options and appreciate your suggestion for a quick diagnostic option. We continuously evaluate our pricing structures to best accommodate our customers' needs. Please feel free to reach out to us if you have any further questions or concerns.

- Downtown Automotive Center
5

We appreciate the positive feedback, Sean! Thank you for taking the time to leave us a review. We're glad to hear that you had a great experience with our company. If you have any further questions or need assistance in the future, feel free to reach out to us.

- Downtown Automotive Center
5

These guys were fast, courteous, precise and had my car running quicker than I could say "Thank You God!" [I LOVED THE VISUAL UPDATE THEY SENT]. During the process. Who does that? Great touch!

Thank you for the amazing review, DJ DefNessence! We're thrilled to hear that you had such a positive experience with us. It's our pleasure to go above and beyond for our customers, including providing visual updates. We appreciate your business and look forward to serving you again in the future!

- Downtown Automotive Center
5

Fast and so helpful!

Thank you for the glowing review, Margaret! We're thrilled to hear that you had a great experience with us. Providing fast and helpful service is what we strive for. If you have any more questions or need assistance in the future, feel free to reach out.

- Downtown Automotive Center
5

Fast and efficient 👍

5

Genuinely the best experience I’ve ever had with a mechanic. I had just bought my first car and it was giving me a whole bunch of problems, but they were patient and supportive and continued to work with me and the car even when things kept going wrong. Can’t thank them enough for their graciousness!

5

These are good guys and they know what they’re doing. They are also one of the only automotive shops that offers a lender car if they have one available, which was really helpful since my repair took a bit of time. Very professional and friendly.

5

APR stage 1 tune of my Porsche 911 GTS. Fast, appropriate price, convenient Lyft to and fro, and gentleman service.

Thank you for the five-star review, Thomas! We're thrilled to hear that you had a great experience with our APR stage 1 tune for your Porsche 911 GTS. It's our goal to provide fast, convenient, and professional service to all our customers. We hope to see you again in the future!

- Downtown Automotive Center
2

These guys convinced me that a misfire and warm start issue was a rear main seal/ pcv and clutch. Got charged 3800$ for what turned out to be fuse #23 blowing consistently, that I MYSELF found months later. (A melted connector on my Auxillary coolant pump was causing a short). The car runs great now after MY OWN diagnoses. I wish these guys would’ve gone through all the basics before giving me a definitive answer and charging me all that money. Not to mention my car sat in their lot for two whole months in the middle of the summer which caused my headliner to sag from the heat.

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