Eugene Auto Repair

193 reviews
Hours of Operation:Mon - Fri: 8:00 AM - 5:30 PM
(541) 579-2282
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5

Hello everyone My name is Julia. My team and I support early-stage startups. If you are looking for resources to launch or scale your project tell us about your idea. We are open to considering interesting proposals. Text me on Whatsapp for quick communication

1

Charged $1000 to do a brake job they did not have the equipment to properly complete. They could not fix it due to their own inability to bleed the brakes (a standard procedure). Took several extra days beyond what they had stated because they couldn't finish the job, but we were still charged despite not completing the work. I would NEVER consider working with them again. If they did not have the tool they needed, they should not have taken the job, and they should not have expected so much money to fail.

5

Thank you for your fantastic 5-star rating, Trish! It's great to hear that you had such a positive experience with us. We strive to provide excellent service to all of our customers and we're glad that we hit the mark with you. If you have any further questions or need assistance, please don't hesitate to reach out.

- Downtown Automotive Center
5

Thank you, Dan, for your fantastic 5-star rating! We are thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again soon.

- Downtown Automotive Center
5

Thank you, Maureen, for your 5-star rating! We're thrilled to hear that you had a great experience with us. If you have any further feedback or questions, please don't hesitate to reach out. We look forward to serving you again soon!

- Downtown Automotive Center
5

What a great experience Brian was very helpful and showed me how bad my two front tires were and also my brakes were bad!

Thank you for taking the time to write this wonderful review, Jessica! Your satisfaction is our top priority, and we look forward to serving you again in the future!

- Downtown Automotive Center
4

The staff at the auto repair shop were extremely nice and friendly. They thoroughly examined my entire car and even provided a complimentary Lyft ride to and from the shop, which I really appreciated. However, my only concern is with their pricing structure. I feel it could be more flexible. It would be helpful if they offered a quick diagnostic option at a minimal charge, rather than requiring a full inspection at a higher cost just to identify the issue.

Thank you Haris for your feedback. We're glad you enjoyed our service and amenities. We understand your concern regarding pricing options and appreciate your suggestion for a quick diagnostic option. We continuously evaluate our pricing structures to best accommodate our customers' needs. Please feel free to reach out to us if you have any further questions or concerns.

- Downtown Automotive Center
5

We appreciate the positive feedback, Sean! Thank you for taking the time to leave us a review. We're glad to hear that you had a great experience with our company. If you have any further questions or need assistance in the future, feel free to reach out to us.

- Downtown Automotive Center
5

These guys were fast, courteous, precise and had my car running quicker than I could say "Thank You God!" [I LOVED THE VISUAL UPDATE THEY SENT]. During the process. Who does that? Great touch!

Thank you for the amazing review, DJ DefNessence! We're thrilled to hear that you had such a positive experience with us. It's our pleasure to go above and beyond for our customers, including providing visual updates. We appreciate your business and look forward to serving you again in the future!

- Downtown Automotive Center
5

Fast and so helpful!

Thank you for the glowing review, Margaret! We're thrilled to hear that you had a great experience with us. Providing fast and helpful service is what we strive for. If you have any more questions or need assistance in the future, feel free to reach out.

- Downtown Automotive Center
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