Eugene Auto Repair

I was going out of town and my car heat gauge was heating up.. I called the shop and Luis told me to come on into the shop. I was able to drop my car off, Luis and the other staff was so amazing and kind. They were able to fix my car in a timely manner and not charge me an arm and leg… the front office staff and the mechanics were so personal and explained the issues to where I could understand Thank you Downtown Automotive for taking care of me and my car

My husband and I were in Eugene visiting our daughter on vacation and we were leaving a restaurant and our vehicle would not go in reverse. We made many calls to different places trying to get our vehicle in trying to find out how much it would cost. We looked in to two other local mechanics who said we needed a new transmission. We were quoted $4,000 at one place, $3,600 at another place. Then we called Downtown Automotive Center and drove our vehicle (as it would still drive, but would t go into reverse) and we spoke with Luis the service technician who you could tell knew what he was talking about. He said we didn’t need a new transmission, just a part that makes the car go into reverse and second gear. The owner, Brian spoke with us and he quoted us $1400 for the parts and work to be done. They got our vehicle in and we had it back within 48 hours, which the other places said would take 4 to 6 days to complete. Honest, great people here. Easily could have taken advantage of out of town people, but instead they fixed just what the problem was. More business need to have service like this. Anyone in Eugene, I highly recommend these folks. Now we are back on the road safely. Thanks again Brian and Luis!

They are so amazing! They are incredible the service is bright and amazing, the team is very welcoming. They are amazing I had a bad problem with my car that I just couldn’t figure out and they fixed it so fast! It was amazing and affordable. I can’t believe how fast and affordable it was. The owner is amazing he made sure I knew what was wrong and kept me informed the whole time. The team is really incredibly smart and quick to solve problems. Thank you Downtown Automotive center for your amazing service and amazing work!!!! Thank you guys!❤️❤️❤️

Great place got my alternator replaced for my tacoma and they did a great job for a great price and very knowledgeable!!!!

I recently brought my car in to get the fuel pump fixed and I will never bring my car anywhere else! Amazing service, staff and owner! I’ll be a customer for life after this stressless and easy experience.

Was a relief to take my vehicle in somewhere that (in around 3 or 4 hours after dropping it off, not scheduled) sent a link to pictures of parts on my vehicle and what were needing to be fixed, as well as videos explaining how these maintenances can help prevent eventual problems, even explaining the problems they can cause. Cost was more than what we were hoping for, but realistically, there was more definitive issues than thought taking it in. Had to replace an axle and multiple other things, and it was done by the end of the next day! Turn around time was astronomical compared to the last place it was taken, and they were all very informative and kind. I'd suggest this place if you're looking for good information and quick service.

Great service, fair price and they are nice people.

Great service but I’m not sure the sound actually went away that I paid to have worked on…

Louis and all of the staff are wonderful. Very trustworthy, honest, kind, and they go the extra mile to ensure that you receive the highest level of service. Now that I found them I will not go anywhere else.