Eugene Auto Repair

If I could give these guys ten stars out of five I would. Excellent service, above and beyond the most ambitious expectations.

Honestly, they have been above-and-beyond in terms of car service, customer service, and pricing. I had my transmission explode last year and they were super accommodating about my problem; especially with the month long warranty situation involving the transmission company. Not only were they patient enough to get a free replacement and deal with the headache involved, they also kept me in the loop every step of the process. And with my most recent car trouble, they did a fantastic job. They were honest about what needed to be fixed, how to work around a problem that could be a major concern, did more than was asked, and only did maintenance on things that were necessary. Even knowing that my super old car was on its last legs and was one foot in the donation process, they were sympathetic and helpful. 10/10 would strongly recommend to anyone who is in need of maintenance, has car trouble, and anything else in-between.

Great place. Would definitely recommend. Easy to work with. Honest

Kody has been very prompt and professional with my inquiries. I have not taken a car there yet but by the many recommendations I have had to go there and my interactions with them so far I would definitely recommend this shop over the many others in Eugene/Springfield Comment from Brian G. of Downtown Automotive Business Owner 5/30/2018Hello Chris, Thank you for your kind words. We appreciate you contacting us regarding your automotive needs. We are glad to have been of assistance and look forward to meeting you and your vehicle in the future. Thanks again, From all of us at Downtown Automotive Center Read more

Best shop I've found in town. Honest and reliable.

Kody & Victoria are THE BEST! Go get your car running well!

The best auto shop I have ever been to.

I took my car in because I was having some trouble getting it started in the morning. The lovely people at downtown automotive were extremely communicative with me, and exhausted their efforts trying to figure out what exactly was going on with my vehicle. They also cleaned and vacuumed my car, and reprogrammed my key on the house! I'm extremely happy with my experience and all of my interactions with them, and will be using this shop exclusively for as long as I'm in Eugene. Can not recommend enough! Comment from Brian G. of Downtown Automotive Business Owner 1/29/2018Hello Chloe, Thank you for choosing us for your Honda service. We greatly appreciate your business and look forward to being there when you need us in the future. Thanks again, All of us at Downtown Automotive Center Read more

Great service and knowledgeable people!

They have been extremely polite and helpful every time I’ve come in, even with very short notice. I got back a full and detailed report about my car and potential work to be done, and they were super honest and up-front about how to prioritize those repairs, being conscious of my budget. They told me exactly what was and what wasn’t important, how to tell when things need to be replaced, how to get my money’s worth out of the parts I’ve got now, and even little details like which settings are best for my heating/air conditioning under which conditions. The inspection cost exactly as much as I was initially told it would, and I was very satisfied with the service. They communicate quickly and with a lot of detail and patience. I trust them completely, and I’d recommend them to anyone.