Eugene Auto Repair

Hours of Operation:Mon - Fri: 8:00 AM - 5:30 PM
5

Wonderful, fast and reliable service. They are very informative and do not cut corners. I was impressed by their punctual staff and a clean atmosphere. I really liked the inspection report I received. Which included photos & comments, I sent it to a few people and they also commented on how thorough the report was! 10/10 recommend

5

Excellent work and friendly service. Will definitely utilize the shop again

5

These guys know their stuff and service was excellent! They even pointed me and my son out to good places to eat while getting my downpipe installed on my mk7.5 GTi. Install took a lot quicker than I figured as well! It's always comforting to know that the guys working on your car are enthusiasts themselves and own the same cars. Will definitely be back to have more go fast parts installed thru them!

5

I had an excellent experience with the service at Downtown Automotive Center. I took my mk7 GTI in for an issue with the clutch not releasing. The technicians there diagnosed the issue and recommended the necessary repairs. I discussed with them and decided to go with an upgraded South Bend clutch, APR stage 2 tune with exhaust down pipe and replace the clutch bleeder block. They also changed the gear oil in the manual transmission. They quoted a price and completed the work with no additional markups. They also stayed in contact with updates as parts arrived and work was performed. They showed me the failed parts and explained what had happened. They also returned the car washed and vacuumed. The new setup works great, the car is much faster and the new clutch and bleeder block are much nicer than the stock setup. I would definitely recommend Downtown Automotive Center.

5

I had an excellent experience with the service at Downtown Automotive Center. I took my mk7 GTI in for an issue with the clutch not releasing. The technicians there diagnosed the issue and recommended the necessary repairs. I discussed with them and decided to go with an upgraded South Bend clutch, APR stage 2 tune with exhaust down pipe and replace the clutch bleeder block. They also changed the gear oil in the manual transmission. They quoted a price and completed the work with no additional markups. They also stayed in contact with updates as parts arrived and work was performed. They showed me the failed parts and explained what had happened. They also returned the car washed and vacuumed. The new setup works great, the car is much faster and the new clutch and bleeder block are much nicer than the stock setup. I would definitely recommend Downtown Automotive Center.

5

I brought in my 2012 VW GTI for some maintenance and left with 40 more horsepower. These guys are great - very professional and responsive, and they will tune your car if you want a little extra. After my warranty expired I was looking for a good German car mechanic and this is it! Highly recommended.

5

The guys at Downtown are the greatest!!! Friendly, honest, and they do a great job!!! If you want done right the first time, go see them!

5

The Shop Owner is a Stand Up Guy and he will Go out of his way to make sure that you are taken care of. I highly recommend that you come see Brian before going anywhere else, you will be taken care of!

5

Elite '2020 Elite '2020 1 photo 3 check-ins Stopped by to ask some questions about tuning and maintenance and their lobby smells amazing! Spotted a diffuser behind the counter. *A+ to them. The aesthetics were very nice and they have a candy bowl hidden in the corner, water available and magazines while you wait if they're finishing up with another customer. They pull up all the details of what your car needs on their monitor that swivels which makes it easy to understand. The reception dude was great, friendly and seemed knowledgeable, and willing to get whatever I needed for my car. I didn't see any technicians during my visit but they looked like they had cars to work on so they must know their stuff. Located in a busy area but convenient and when I asked about loaner cars, they did mention they were available but I didn't seek out any details.

5

It’s always a pleasure to work with the team at Downtown Automotive! They approach problems thoroughly and directly and are always diligent with giving the “why” behind the “what” to their customers.