Honestly, they have been above-and-beyond in terms of car service, customer service, and pricing. I had my transmission explode last year and they were super accommodating about my problem; especially with the month long warranty situation involving the transmission company. Not only were they patient enough to get a free replacement and deal with the headache involved, they also kept me in the loop every step of the process. And with my most recent car trouble, they did a fantastic job. They were honest about what needed to be fixed, how to work around a problem that could be a major concern, did more than was asked, and only did maintenance on things that were necessary. Even knowing that my super old car was on its last legs and was one foot in the donation process, they were sympathetic and helpful. 10/10 would strongly recommend to anyone who is in need of maintenance, has car trouble, and anything else in-between.
Hello Calvin, Thank you for your kind words. We greatly appreciate your business and choosing us for your automotive needs. We are glad to have been of Service and look forward to keeping your next car going for a long life. Thanks again Kody and all of the Downtown staff
- Downtown Automotive Center