I had an overall good experience with these guys, they inspect everything when they look at your car which was extremely helpful and reassuring in my case. As a woman, going into a mechanic is always scary and dreadful, but they made me feel comfortable and actually listened. They found a lot of things wrong with my car that I didn't even realize were going on, and they gave great details and information on what they found and what the next steps were. In the end, I decided it wasn't worth it to pay the $4,000+ repair costs, and decided to have them junk it. They ended up putting the money in to fix it and sell it to someone who needs it, and I moved on to a new more reliable car. It was a little weird seeing my old car up for sale given the circumstances, but I was able to talk to them and get clarification and I can honestly say that they learned from this case and will be more even more transparent with similar cases in the future. Overall a good learning experience for both parties, and I would definitely recommend bringing your car here versus other shops because they check everything and find things that other shops in the area miss! Even though I can only review their customer service since I didn't end up having anything fixed, I think it's worth a shot trying their shop out. Just don't be scared to ask questions and get clarification, especially if you're a woman or someone who knows nothing about cars!